Types of Information We Collect
When you use the dy90 platform, we collect various types of information to ensure the services we provide function correctly and securely. This collection is carried out transparently and solely for legitimate purposes.
Account & Identity Information
During registration, we collect your full name, email address, phone number, and identity verification details required for the account verification process (KYC). This information is needed to confirm your eligibility as a user meeting the age and platform requirements.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (RM), dy90 collects information related to your chosen payment method — including bank account details, account holder name and transaction information. We do not directly store credit or debit card numbers; all sensitive payment data is processed through secure channels.
Device, Browser and Usage Data
We automatically collect technical information such as your IP address, browser type, device operating system, pages visited, session duration and actions taken within the platform. This data helps us detect suspicious activity and improve the overall user experience.
How We Use Your Personal Information
All information collected by dy90 is used solely for legitimate purposes directly related to providing the platform's services. We do not use your data for any purpose not disclosed in this policy.
The primary purposes for which your information is used include:
- Account and identity verification — ensuring every user meets the platform's age and eligibility requirements.
- Financial transaction processing — facilitates secure MYR deposits and withdrawals.
- Account security — detects and prevents fraud, unauthorised access, and suspicious activity.
- Platform improvement — analyses usage patterns to improve dy90's features and interface.
- Service communications — sends important notifications relating to your account, transactions, or policy updates.
- Legal compliance — fulfils reporting and compliance requirements set by the relevant authorities.
Dy90 will not use your data for third-party marketing without your explicit consent.
Cookies & Browsing Activity Tracking
The dy90 platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies — active only during your login session and deleted once you close the browser. These cookies are necessary to maintain login state and account security.
- Preference cookies — stores user preferences such as interface language and display settings.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect login functionality and overall platform usability.
Data Storage, Security & Third-Party Sharing
Security & Data Retention
Dy90 employs appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Your data is stored on servers secured with industry-standard encryption protocols.
Account and transaction information is retained for as long as your account remains active, and for a set period after account closure to meet legal compliance requirements. Once the defined retention period ends, data will be securely deleted or anonymised.
Sharing Information with Third Parties
Dy90 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment service providers that process RM transactions on our behalf, subject to strict confidentiality agreements.
- Regulatory authorities or law enforcement when required under Malaysian law.
- In the event of a merger, acquisition, or business asset transfer, users will be notified in advance.
User Rights, Policy Changes and How to Contact Us
Your Rights as a User
As a dy90 user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
Under certain circumstances, you may request the deletion of your personal data, subject to legal requirements.
To exercise any of the above rights, submit a written request to the dy90 support team. We will process your request within a reasonable timeframe and notify you of the action taken.
Changes to This Privacy Policy
Dy90 reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or business practices. Any material changes will be posted on the platform with a clear effective date. Continued use of the platform after such changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Contact Support Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us through the following channels:
- Support email: [email protected]
- Help page: dy90 FAQ for answers to general enquiries.
- Full terms: Please also read Terms & Conditions us for a full overview of the platform's usage rules.
Your Privacy is Protected — Get Started with dy90
Register for a dy90 account with confidence. Your personal information is protected and managed in accordance with a clear, transparent policy for Malaysia users.